Change of Mind Returns
“Change of mind” includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don’t fit the way that you would like or unwanted gifts.
We will accept a change of mind return provided it meets the following guidelines:
✔ Return within 25hours of purchase.
✔ Return with proof of purchase
✔ Item must be unworn, unwashed, unused with all original tags/labels attached
✔ Returns must be made to the very same shop where the purchase was done.
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
Can’t find your receipt? A bank statement will be fine. If you don’t have that, get in touch and we’ll do our best to track it down.
Once the returns policy has been met, we’ll offer an exchange or refund on the spot.
Exchanges for the same item in a different size will not incur any additional charges. If the new item is a different product (including a different colour) and there is a price difference you may need to pay the difference or receive a partial refund.